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Irish Foodservice Quality Food Awards 2017 :: Independent Café of the Year

Independent Café of the Year

Who Can Enter? 

This category is FREE to enter. Entrants must be independent café chains who own 10 outlets or fewer in the ROI / NI. Entries must be for a single nominated café and all submitted information should relate to the performance of that café. Where a refit has been carried out, it must have been completed by the end of December 2016. 
 
All entries should be submitted in the form of a PowerPoint presentation of no more than 12 slides.

Entry Criteria

Please include the answers to the following within your PowerPoint presentation:
  • What approach do you take in order to learn about and understand your customers’ needs?
  • In the last 12 months, how have you acted to better meet your customers’ needs in the following areas?
    Making customers feel valued; Helping customers save money; Supporting the local community; Promotions; Product range; Product quality; Availability; Making your café easy to move around; Making products easy to select; Using technology to improve the customer experience.
  • What other improvements have you made to your store in the last 12 months and what have the results of these changes been?
  • What are the most innovative changes you have made in your café in the last 12 months? (Please list up to three)
  • What steps do you take to maintain high café standards?
  • What do you think are the biggest challenges facing the industry, and how have you acted to meet these challenges?
  • What makes your café stand out from the competition?
  • How would you promote the award if you won?
Please also include:
  • Shop floor size (in square feet) 
  • Sales per square foot
  • Year-on-year sales growth 
  • Gross and net profit for the year to 31 December 2016. This information will be kept confidential and used for judging purposes only 
  • Weekly trading hours
  • Number of cafes you own and length of time you’ve owned them
 

To enter please email your PowerPoint presentation of up to 12 slides to beth.treleaven@irishqualityfoodawards.com by 9 June 2017. 

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